Al-Voip Call Center System Bundle AlVoIP

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SKU: us_6844261728279 Category: Bundles Tags: Brand-Yeastar, Bundle, Call Center, كول سنتر

Description
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:Al-VoIP Call Center Bundle Specifications

Fully integrated call center system is equipped with the server, software and all the required licenses; ready for managing and recording incoming calls and providing you with a 360 solution for your clients that takes your business to the next level.

Al-VoIP Call Center Bundle Key Product Features:

Suitable for 20, 30 or 50 customer service agents.
Analog card for four essential lines that can expand to sixteen lines.
Recording, keeping and referring to all incoming calls on the system’s call log at any time.
Employee monitoring screen managed by the supervisor.
Detailed reports for all answered calls.
Detailed reports for all missed calls.
Detailed performance reports for agents and their call records.
Live chat between agents and the ability to send group messages by the supervisor.
Auto-reply: Our call center system guides your client to the department he requests via recorded messages.
Voicemail service: Our call center system allows the conversion of unanswered calls to voicemail and listening to them whenever possible.
Waiting service: Our call center system allows putting customers on a hold period filled with advertisements until an agent is free to take their call.
One year full warranty on the server.
Full training from our team of supervisor and customer service staff on how to handle all the features of the call center.

Al-Voip Call Center System Bundle AlVoIP

:Al-VoIP Call Center Bundle Specifications

Al-VoIP Call Center Bundle Key Product Features:

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